Mikkom's Fast Track system has gone live at Bournemouth's RBCH GUM department, taking over from the previous VQS system that had been in service for some years. The new Fast Track system offers patients the ability to view open slots online, as well as still make requests by text. It was important for RBCH to maintain the ability to text for appointments as, in parts of the surrounding County, a 3G or 4G mobile signal is difficult to come by, making SMS the only way many patients can access the service.