“Use the spray 3 times a day when you have a runny nose.”

“Thanks! What should I do if I develop a fever?”

GoBetween - Secure Client Portal

Whether you want to review private information, request personal guidance, book confidential appointments, update personal details, have a secure online chat or a private video conference, GoBetween is the safest, most convenient and cost-effective way to access and exchange sensitive data.

Assured system security and confidentiality, residing entirely within a protected network environment, whatever the client.

GoBetween features include:

1

A secure, encrypted path for 2-way exchange of sensitive, client-related information between sender and recipient

2

The ability to attach and share embedded data within the secure message

3

Conformity to recognized (UK, US and Canadian) data protection and information governance rules for client confidentiality

4

Protection that no data ends up stored outside the clinical network – e.g. on the recipient's mobile or fixed line devices or within the mobile or hosted networks

5

The ability to "wrap" 3rd party information so it can be securely transferred into the protected environment - e.g. from a non-secure "app"

The ability to securely contact and share data with patients and co-workers without using “open channels”, such as email or text messaging (SMS)

Immediate notification of new message arrival via SMS, email or voice message

All traffic passing through GoBetween to be mirrored in the patient record, providing a full audit trail of events

Having a secure method to access the data using any smart device or PC

Free text or form based messaging to send or receive data

Multiple ways to share data

  • With messages
  • With message attachments
  • As surveys
  • PDF forms

Can serve as a gateway to EMR/PAS or other 3rd party applications or data

Gives patients access to:

(if allowed)

  • Manage personal information
  • Actively manage their schedules and bookings

Surveys

  • Collect or share with predefined datasets
  • Send reminders for time-critical or unfinished surveys

GoBetween benefits are best illustrated by examining some of the communications challenges of the "traditional" clinic/patient relationship

The GoBetween approach

A doctor wants to discuss a patient diagnosis with one of his colleagues, who is more expert in the field. Using GoBetween, the doctor can seek help simply by attaching the relevant patient notes, together with (for example) an X-ray and messaging his colleague.

Likewise, his colleague can view and respond in a similarly confidential manner, with no data ever leaving the secure message "bubble" between the two colleagues.

All communications between the sending and receiving parties is notified through innocuous messages, simply informing that messages are waiting for them in their portal. Logging into their accounts can be from any device, allowing both parties to see the message and accompanying information, and respond accordingly.

As no actual information has been passed between the parties, there is no risk of confidential data being left on any individual's phone or device.

In summary, GoBetween is

  • Highly secure, using data and transmission encryption at several levels
  • Channel / device independent – NOT an “App”
  • “2-way” capable – allowing recipients to respond to the sender, at a time and in a manner best for them
  • Fast to implement – needs no additional special hardware
  • Perfect for protecting existing systems investments, linking and protecting multiple systems and databases for enhanced client satisfaction
  • Cost-effective - scalable to fit any organisation’s needs
  • Capable of being interfaced to most 3rd party systems – thereby protecting existing systems investment
  • Can send and receive data to/from external systems
  • Tried and tested in existing international healthcare environments
Request a demo

The leading provider of secure, innovative and affordable patient engagement solutions.

Products

Solutions

Legal

We use cookies to personalize content and to analyze our traffic. Please decide if you are willing to accept cookies from our website.
Advanced Settings