mCB Features - Mikkom

A customisable solution delivering rapid deployment

With a building block approach, via a straightforward user interface, booking solutions can be deployed in a matter of minutes without the need for IT involvement or coding knowledge

Multi-site / multi-service matches services required with those available

Multiple service offered from multiple locations can all be easily handled from a single system deployment, all uniquely described and individually geographically mapped

Enhanced data capture for more accurate service matching

Collect data that leads to more accurate service offerings or harvest additional information for better post-booking service, e.g. obligatory form-filling, automatically delivered back into the client record.

Omni-channel, multi-lingual 2-way communications for better client interaction

Interact via email, text (SMS), WhatsApp or voice – or any new communications channel that may arise – and let clients respond in the manner that suits them best

Uncomplicated real-time admin control system

Straightforward configurable control, with in-built multi-layer security and monitoring, allows the system functionality to be authorised, managed, controlled and reported on from single or distributed access points, via a multitude of devices.

3rd party integration via open APIs protecting existing legacy system investment

Enjoy exponential increases in workplace efficiency and financial savings through systems' interfaces to existing legacy or 3rd party data, via published APIs.

White-labelling increases client trust and adoption

Improve client adoption and satisfaction levels by quickly and easily branding the system to match the corporate colours and ethos.

Flexible platform deployment

Match budget and technical capabilities by choosing the best way to deploy the system – either on-site for companies with in-house expertise, or in the Cloud for companies needing a faster deployment timescale – moving between the two as the need and budget allows

Cost-effective pricing options

Mikkom’s competitive and flexible pricing strategy allows customers a cost-effective way to start and grow their online booking solutions

A myriad of features to benefit any company